RETURNS & REFUNDS

RETURNS & REFUNDS

We offer a simple and easy 48-hour EXCHANGE policy to our customers. Please note that we do not accept returns, and we only exchange products in case of size issues, product damage, or other legitimate issues. Shipping charges may apply. We do not provide refunds in any case. Approved exchange products will be delivered within 7 days. You can conveniently exchange any eligible item within 48 hours from the time of delivery.

Please do not accept any order if the seal is broken or unsealed at the time of delivery.

All items returned for exchange must be unused and unwashed for hygiene reasons and must be returned with the original packaging and tags in place. Items without tags will not be accepted.

Once we receive the returned product, a quality check will be performed by our quality team. The exchange is subject to the following requirements:

  • The item must be unused and unwashed for hygiene reasons.

  • The product must have its original packaging and tags in place.

  • Items without the original tags will not be accepted.

  • The product must be returned within 48 hours from the delivery time.

In case you receive a damaged or defective product, we may request you to share a snapshot at avyoraclothes@gmail.com.

To initiate an exchange, please email us at avyoraclothes@gmail.com to receive the return address and further instructions.

Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and may be returned to the customer at their expense. No amount will be reimbursed, nor will the item be exchanged in such a case.

CANCELLATION

To cancel your order, please follow the steps below:

  1. Email us at avyoraclothes@gmail.com

  2. Mention your Order ID and Product Name.

  3. Type "Cancel Order" along with your full name and city name.

  4. Our team will review the details and process the cancellation, subject to the order status.

Prepaid orders cannot be cancelled once they have been processed/shipped.

Customers who repeatedly place Cash on Delivery (COD) orders and reject them at the time of delivery may have their COD ordering privileges restricted or may be permanently banned from placing further orders on the website.